Frequently Asked Questions

Helpful answers about bookings, tastings, timelines, and service details.

    • Drop-off catering: Minimum 2 weeks in advance

    • À La Cart: 2–4 weeks in advance

    • Peak seasons may require additional notice

    Availability is not guaranteed without a confirmed booking.

    Ready to check your date? submit an inquiry

  • No, there’s no minimum guest count. We do have minimum food spend requirements for our drop-off catering and mobile cart services.

  • Yes.

    Tastings are available as an optional add-on for:

    • Drop-off catering

    • À La Cart

    Tastings:

    • Are private and by appointment only

    • Require a separate tasting fee

    • Are not credited toward the final event balance

    • Must be requested during your inquiry. If you’d like to include a tasting request, submit an inquiry

    Tastings are not offered for special orders.

  • A retainer fee secures your event date and removes it from availability.

    It:

    • Is applied toward your total balance

    • Is non-refundable

    • Compensates for reserved production time, staffing and preparation

    It differs from a refundable deposit.

  • Payment timelines are dependent on your selected service(s) & provided in your service agreement.

  • No. Drop-off catering includes food delivery only.

    For an on-site option (canapes, small bites & beverages), please book our À La Cart service.

  • No. Drop-off catering includes disposable food pans only.

  • Dining Experiences are intimate, limited-seat plated dinners centered around Jesus, meaningful conversation, and shared meals.

    Details and ticket release dates will be announced in the upcoming months.

  • Yes. Our dining experiences are open to everyone. Seats are limited, and tickets will be released in advance. Stay tuned for updates!

  • Our menus are thoughtfully curated to maintain consistency and quality.
    We’re happy to review select customization requests, which are subject to approval and may include an additional fee.
    To explore your event needs and menu options, please submit an inquiry.

  • We currently serve the San Antonio, TX area.

    Travel fees may apply for extended areas.

  • Final guest counts are due by the deadline in your agreement, no later than 14 days before your event.
    We’re happy to review any increases based on availability, and additional fees may apply.

  • Cancellation Policy
    Due to advance planning, purchasing, and scheduling, our initial 60% retainer is non-refundable, as it secures your event date and covers preparation and administrative work.

    The remaining 40% balance may be eligible for a partial refund based on timing:

    • 14+ days prior: 40% of the final balance refunded

    • 10–13 days prior: 25% of the final balance refunded

    • 9 days or less: Non-refundable

    Please note that any costs related to custom items, specialty ingredients, rentals, staffing, or third-party services are non-refundable once secured.

    If we must cancel due to unforeseen circumstances, a full refund of all payments, including the retainer, will be issued.

  • Yes. For partnerships, vendor collaborations, or other general inquiries, please email us directly at:

    orders@thedropbymulberry.com

    Please note that event bookings must be submitted through our inquiry form so we can review availability and event details properly.